• Appeared in Cloud Computing Magazine 3/7/17: Cloud Disaster Recovery Mistakes Your Organization Might Be Making

    Category 2, General, Blog | 08 Mar 2017 | By Eric Carson
    Appeared in Cloud Computing Magazine 3/7/17: Cloud Disaster Recovery Mistakes Your Organization Might Be Making
    When speed and performance are vital to revenue, companies must have complete confidence in their cloud environment.  Approximately 47 percent of customers who go to an e-commerce site while it is down never return.  Think of all of the money that was lost with the recent AWS outage!  Cloud packages might not check off all of the disaster recovery (DR) points you think they do. Cloud computing is an excellent means to improve a company’s...
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  • OH, NO, NOT AGAIN!?! HOW A SECOND GLOBAL IT OUTAGE SUGGESTS DELTA AIRLINES STILL HAS NO DECENT DISASTER RECOVERY STRATEGY IN PLACE

    OH, NO, NOT AGAIN!?! HOW A SECOND GLOBAL IT OUTAGE SUGGESTS DELTA AIRLINES STILL HAS NO DECENT DISASTER RECOVERY STRATEGY IN PLACE
    In August, I blogged about my experience with the Delta outage and provided some lessons learned from those calamitous few summer days. With over 650 cancelled flights (and thousands of frustrated customers), I speculated that their disruption in services must have cost them many millions of dollars in damages. And all caused by what was reported as a “small fire” in Delta’s datacenter. Painful, but invaluable, lessons learned, right? Well, maybe not. Delta experienced...
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  • Lead with Purpose: Key Values for a Successful Channel Partnership

    Lead with Purpose: Key Values for a Successful Channel Partnership
    This past week, our entire company gathered for a few days to acknowledge and celebrate our wins and recognize heroes for the year – as well as to continue to reaffirm our key strategies to continue to service customers and partners in the best way possible.Albeit this was an internal meeting – the themes that progressed through the agenda are very relevant to partnership and the channel we operate within.  With the overall theme to...
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  • A New Healthcare Cloud Built from the Inside Out

    A New Healthcare Cloud Built from the Inside Out
    We’ve reached a tipping point for healthcare and the cloud. While the industry has been cautious to adopt technology, it’s quickly making up for lost time. The recent Harvey Nash/KPMG CIO survey, which polled more than 190 healthcare industry CIOs, concluded that IT budget growth in healthcare is now outpacing the broader industry (52 percent to 45 percent respectively).  If a recent InformationWeek poll is any indication, much of the accelerated investment in healthcare IT...
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  • The Fatal Cloud Disaster Recovery Mistake You May be Making

    | 08 Dec 2016 | By Eric Carson
    The Fatal Cloud Disaster Recovery Mistake You May be Making
    Think you have the “total package” for disaster recovery with your cloud environments? Take it from someone who has seen many recovery efforts fail to go as planned, your cloud package might not check off all the DR points you think it does. Cloud computing is an excellent means to improve a company’s defensive posture against failure, AS LONG AS the cloud that is being used has built-in redundancy for local and geographic failure. Geo-redundancy,...
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