• Lessons from Cisco Live!: Three Factors That Make the Concerto Cloud Experience Different

    Lessons from Cisco Live!: Three Factors That Make the Concerto Cloud Experience Different
    I recently attended Cisco Live! in Las Vegas, a conference that boasted over 28,000 techies in attendance, and a week of hands-on learning hosted by a solid partner with which Concerto goes to market.  Every year, Cisco displays cutting-edge technologies that partners, customers and life-long learners not only get to see, but kick the tires, interact with the technology in labs, and ask questions one-on-one with Cisco’s greatest experts in the field.  I was humbled...
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  • 5 Lessons the Delta outage should teach us about datacenter security and disaster prevention

    5 Lessons the Delta outage should teach us about datacenter security and disaster prevention
    The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastrophic, cascading technical failure that apparently started with a “small fire” in Delta’s datacenter. Multiple news outlets have relayed this story about the fire, so I can’t speak to how Delta has its IT network designed...
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  • Comparing Cloud Providers: 10 Questions to Ask about Uptime

    Comparing Cloud Providers: 10 Questions to Ask about Uptime
    If your organization has ever experienced a system outage, then you understand the real and potential impact of downtime. With the amount of workloads being placed in the cloud, it is a well-held belief that a service level guarantee, whether it be at 99.9% uptime or higher, are sufficient for your organization. Not so fast.   Service level agreements, which document the amount and type of allowed downtime for your platform, come in many...
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  • Four Key Ways To Getting The Most of Microsoft Worldwide Partner Conference

    Four Key Ways To Getting The Most of Microsoft Worldwide Partner Conference
    It is a few days to the start of Microsoft’s Worldwide Partner Conference (WPC), and partners are getting ready to descend on my home town of Toronto.  As a cloud service provider who drives their business through and with partners – this conference provides Concerto with the opportunity to take four days to focus on just that – the art of partnership.  A conference such as WPC is certainly what YOU make of it. ...
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  • Azure & HIPAA HITECH Compliance: What You Should Know

    Azure & HIPAA HITECH Compliance: What You Should Know
    Healthcare organizations in the United States must adhere to the guidance of both the HIPAA (Health Insurance Portability and Accountability Act) and HITECH (Health Information Technology for Economic and Clinical Health Act) for securing and protecting Electronic Protected Health Information (EPHI).  Whether you view it as a positive or negative, the Federal Government has left the requirements of IT Security in HIPAA purposely vague.  The overarching guideline is to employ best practices based on the...
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