• Ignite Your Cloud Revenue With This Simple Trick That Even Experts Miss

    Ignite Your Cloud Revenue With This Simple Trick That Even Experts Miss
    After managing cloud partnerships for almost a decade - long before Microsoft and Amazon began using the term ‘cloud' - I've learned some tricks about how our partners succeed. The strategies aren't rocket science, but in fact time-tested and proven. However, when dealing with cutting edge technology, they are easy to forget. Above all other rules related to offering cloud-based services and solutions to your clients, there is one approach that can change the way...
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  • Insight from Microsoft Cloud and Hosting Summit: Everyone, Transform Now

    Insight from Microsoft Cloud and Hosting Summit: Everyone, Transform Now
    After spending a week at the Microsoft Cloud and Hosting Summit – I can’t help but to ponder the key theme of the summit – Transformation. However, we all know that transformation is easier said than done. To transform is to change in form, appearance, nature or character. And I would say that each of these elements was present at the Summit when it comes the constant evolution of cloud solutions. Form Just...
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  • 5 Mistakes Organizations Make When Starting a Cloud Partnership

    5 Mistakes Organizations Make When Starting a Cloud Partnership
    It doesn’t matter where we go these days in the technology and cloud industry, the buzz words around ‘becoming a partner,’ or ‘forming an alliance’ find their way into most business conversations.  The extending of one’s organizational ‘arms and legs’ in the market has become a fairly standard model for growth and efficiencies.  That said, there are some critical pitfalls that companies make when venturing down the partnering path. 1 – Too many cooks (or...
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  • Microsoft SLA Uptime Service Credits: Decoding the Fine Print

    Microsoft SLA Uptime Service Credits: Decoding the Fine Print
    An IT professional meets a cloud services provider at a party and asks, "So, you're available? How available?" It sounds like a cheesy pickup line, but with today's vague and sometimes complicated SLAs (service level agreements), it is exactly the question you should be asking about your online services. With regard to their cloud-based solutions, Microsoft has clarified their SLA calculations with the March 2016 release of the Microsoft Volume Licensing Service Level Agreement...
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  • The New Cloud-Enabled Dynamics AX 7 ERP: How Will Your Experience Change?

    The New Cloud-Enabled Dynamics AX 7 ERP: How Will Your Experience Change?
    Over my twelve-plus years providing consulting services for Dynamics AX, I’ve seen the product grow from branding changes in 3.0 through a user interface change in 4.0, then a significant re-architecture in 2012. And most recently, a ground-up rebuild with AX 7’s release.  Customer experience has been a hot button topic through all of these versions, with feedback ranging from good to bad. This release will be no different, as it addresses change for which...
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