• Comparing Cloud Providers: 10 Questions to Ask about Uptime

    Comparing Cloud Providers: 10 Questions to Ask about Uptime
    If your organization has ever experienced a system outage, then you understand the real and potential impact of downtime. With the amount of workloads being placed in the cloud, it is a well-held belief that a service level guarantee, whether it be at 99.9% uptime or higher, are sufficient for your organization. Not so fast.   Service level agreements, which document the amount and type of allowed downtime for your platform, come in many...
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  • Four Key Ways To Getting The Most of Microsoft Worldwide Partner Conference

    Four Key Ways To Getting The Most of Microsoft Worldwide Partner Conference
    It is a few days to the start of Microsoft’s Worldwide Partner Conference (WPC), and partners are getting ready to descend on my home town of Toronto.  As a cloud service provider who drives their business through and with partners – this conference provides Concerto with the opportunity to take four days to focus on just that – the art of partnership.  A conference such as WPC is certainly what YOU make of it. ...
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  • Azure & HIPAA HITECH Compliance: What You Should Know

    Azure & HIPAA HITECH Compliance: What You Should Know
    Healthcare organizations in the United States must adhere to the guidance of both the HIPAA (Health Insurance Portability and Accountability Act) and HITECH (Health Information Technology for Economic and Clinical Health Act) for securing and protecting Electronic Protected Health Information (EPHI).  Whether you view it as a positive or negative, the Federal Government has left the requirements of IT Security in HIPAA purposely vague.  The overarching guideline is to employ best practices based on the...
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  • Ignite Your Cloud Revenue With This Simple Trick That Even Experts Miss

    Ignite Your Cloud Revenue With This Simple Trick That Even Experts Miss
    After managing cloud partnerships for almost a decade - long before Microsoft and Amazon began using the term ‘cloud' - I've learned some tricks about how our partners succeed. The strategies aren't rocket science, but in fact time-tested and proven. However, when dealing with cutting edge technology, they are easy to forget. Above all other rules related to offering cloud-based services and solutions to your clients, there is one approach that can change the way...
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  • Insight from Microsoft Cloud and Hosting Summit: Everyone, Transform Now

    Insight from Microsoft Cloud and Hosting Summit: Everyone, Transform Now
    After spending a week at the Microsoft Cloud and Hosting Summit – I can’t help but to ponder the key theme of the summit – Transformation. However, we all know that transformation is easier said than done. To transform is to change in form, appearance, nature or character. And I would say that each of these elements was present at the Summit when it comes the constant evolution of cloud solutions. Form Just...
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