• 5 Mistakes Organizations Make When Starting a Cloud Partnership

    5 Mistakes Organizations Make When Starting a Cloud Partnership
    It doesn’t matter where we go these days in the technology and cloud industry, the buzz words around ‘becoming a partner,’ or ‘forming an alliance’ find their way into most business conversations.  The extending of one’s organizational ‘arms and legs’ in the market has become a fairly standard model for growth and efficiencies.  That said, there are some critical pitfalls that companies make when venturing down the partnering path. 1 – Too many cooks (or...
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  • Microsoft SLA Uptime Service Credits: Decoding the Fine Print

    Microsoft SLA Uptime Service Credits: Decoding the Fine Print
    An IT professional meets a cloud services provider at a party and asks, "So, you're available? How available?" It sounds like a cheesy pickup line, but with today's vague and sometimes complicated SLAs (service level agreements), it is exactly the question you should be asking about your online services. With regard to their cloud-based solutions, Microsoft has clarified their SLA calculations with the March 2016 release of the Microsoft Volume Licensing Service Level Agreement...
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  • The New Cloud-Enabled Dynamics AX 7 ERP: How Will Your Experience Change?

    The New Cloud-Enabled Dynamics AX 7 ERP: How Will Your Experience Change?
    Over my twelve-plus years providing consulting services for Dynamics AX, I’ve seen the product grow from branding changes in 3.0 through a user interface change in 4.0, then a significant re-architecture in 2012. And most recently, a ground-up rebuild with AX 7’s release.  Customer experience has been a hot button topic through all of these versions, with feedback ranging from good to bad. This release will be no different, as it addresses change for which...
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  • Three Easy Steps to Planning an Effective Cloud IT Strategy

    Three Easy Steps to Planning an Effective Cloud IT Strategy
    Whether or not your company has an official cloud IT strategy, your organization is likely already using the cloud in some capacity. Perhaps it's on your phone (with iCloud or Google), a Software-as-a-Service you purchased, or a virtual machine hosting a website. Cloud may be driven by the IT department, but there's a good chance it's not.  Even as of two years ago, surveys showed that as many as 61% of businesses were using "Shadow IT,"...
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  • Cisco, Concerto and Partnership: Lessons Learned from a Cloud Champion

    | 17 Mar 2016 | By Steve Terp Chief Sales Officer
    Cisco, Concerto and Partnership: Lessons Learned from a Cloud Champion
    I had the pleasure of attending the recent Cisco Partner Summit in San Diego earlier this month. While we have built the Concerto Cloud utilizing Cisco’s best-in-class technology, it was a priority for us as part of our growing partnership to invest in three solid days of learning, planning and strategizing on how our two companies will successfully win together in the marketplace. Even though I have interfaced with Cisco many times over the last...
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