• Three Key Resolutions for the Cloud in 2016

    Three Key Resolutions for the Cloud in 2016
    Most of us are thinking about what we’re going to change, evolve and make better for next year: a new diet plan, exercise choices or a commitment to read more books.  The move to a new calendar year represents a time to reflect and focus on some new resolutions. The world of cloud accelerated at a fast rate in 2015.  Subscription and consumption types of models have become pretty standard choices across technology applications.  Everywhere...
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  • Cloud Provider Considerations: People Will Always Matter

    | 22 Dec 2015 | By Steve Terp Chief Sales Officer
    Cloud Provider Considerations: People Will Always Matter
    Every cloud provider (and customer) knows that in order to meet the demands of today’s marketplace we need the latest technology for performance, uptime, security and integration. Partners and customers are looking for the latest in tools for provisioning, environment tuning, technical monitoring and communication. These are table stakes in order to be relevant, earn business in a fast-paced competitive space and create a great cloud experience. All of these factors can be gauged to...
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  • White Label: The Fastest Growing Business Cloud Model

    White Label: The Fastest Growing Business Cloud Model
    Why white-label partnerships make sense for IT service providers How do I get into the cloud? With the prevalence of the cloud and the acknowledgement that organizations must evolve to remain competitive, this has become a top question for forward-thinking firms in the channel that are exploring how to grow their businesses and revenue. There are several options, or models, that have emerged around cloud computing. Organizations that have the assets and skills might...
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  • 5 Questions to ask your Cloud Provider Before Signing on the Dotted Line

    5 Questions to ask your Cloud Provider Before Signing on the Dotted Line
    Almost 10 years after Amazon introduced EC2, there is no standard of cloud computing. OK, you got me, NIST does have a definition of what cloud computing should be, but it's high-level compared to real implementations of cloud computing, similar to the metaphor of the ITIL framework to real IT department operations.  With all these differences, how do you to compare cloud providers to ensure you're getting the biggest bang for your buck, and the...
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  • Comparing Service Level Agreements: Stacked SLAs, Reindeer Games and Defining the Cost of an Outage

    Comparing Service Level Agreements:  Stacked SLAs, Reindeer Games and Defining the Cost of an Outage
    I’ve built a successful career in technology consulting and it never ceases to amaze me how some organizations believe they can survive days, or weeks, without critical systems. That is until they have an actual outage and realize the cost of that downtime. I was working with a mid-market customer several years ago who found (after an outage) that an hour of downtime to their operation represented a loss of $8,000.  This was a...
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