• Comparing Service Level Agreements: Stacked SLAs, Reindeer Games and Defining the Cost of an Outage

    Comparing Service Level Agreements:  Stacked SLAs, Reindeer Games and Defining the Cost of an Outage
    I’ve built a successful career in technology consulting and it never ceases to amaze me how some organizations believe they can survive days, or weeks, without critical systems. That is until they have an actual outage and realize the cost of that downtime. I was working with a mid-market customer several years ago who found (after an outage) that an hour of downtime to their operation represented a loss of $8,000.  This was a...
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  • Five Ways to Ensure Your Organization is Getting the Cloud Partnership It Deserves

    Five Ways to Ensure Your Organization is Getting the Cloud Partnership It Deserves
    Everyone is in the cloud. Journeying to the cloud.  Getting organized around the cloud. If you find yourself completely confused by the cloud partnerships you could be making to accelerate your business and its bottom line, you aren’t alone. The market is crowded and the options can be overwhelming. As an established technology organization, you want to be the trusted advisor to your customers who are looking to leverage the cloud. Here is a...
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  • A Cloud Provider Decision Guide: How to Choose the Right Provider to Reduce Your Risk of a Data Breach

    A Cloud Provider Decision Guide: How to Choose the Right Provider to Reduce Your Risk of a Data Breach
    This article was originally featured in IT Briefcase. Choosing the optimal cloud solution for your organization—and the right cloud provider to help you secure your sensitive and mission-critical data and applications—is no easy task. Public cloud offerings can’t provide the levels of security and regulatory compliance needed to protect sensitive or mission-critical information. While private clouds managed on an individual company basis can provide the necessary security and compliance, they require significant expense, staffing with...
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  • Growing Pains: How to Adapt Microsoft Dynamics CRM to Your Changing Business

    Growing Pains: How to Adapt Microsoft Dynamics CRM to Your Changing Business
    Are you feeling growing pains from your implementation of Microsoft Dynamics CRM or 2015? Some of these pains may include an overgrown database or too many users bogging down the system.  Or perhaps the system is missing connections and integration with other key solutions in your organization? What if I told you to keep using it? Wait, stay with me a moment. You shouldn’t keep using it the same way as in the...
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  • Microsoft is committed to Dynamics in the cloud– isn’t it time you are?

    Microsoft is committed to Dynamics in the cloud– isn’t it time you are?
    With constant change and evolution around the Microsoft platform, product and people – it seems natural to question and potentially speculate where we are all headed with the Dynamics product set. One has heard for years - at events, in the blog world, and at user groups, ‘Microsoft is moving away from the Dynamics business.’  The reality is that Microsoft remains committed to the Dynamics product set, as they take their next and possibly most...
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